Frequently Asked Questions
Here are our most Frequently Asked Questions! If you need any additional help, or have any comments for us, please reach out to firstname.lastname@example.org
Most of our pieces are only $5 plus tax. We do have a signature series called the Zi Collection, and each of those necklaces is $25.
Shipping is $3.75 + an additional $0.25 per piece, and orders over $30 ship free.
Our shipping days are Monday and Thursday. This is designed so multiple orders placed between those days will be combined under one shipping fee (If you have paid more in shipping than you think you should have, please reach out!).
If you would like your order fulfilled sooner, please leave a note in the order comments at checkout letting us know!
Make sure to check the tracking number that was sent to your email address. If your package has not arrived within 7 days of the expected delivery date, please contact your local post office. Beyond that, please let us know if we can help in any way.
Note: The holiday season is a busy time for the post office, so please take that into account for placing orders you need by a specific date!
If you have shopped with us through our app or through Facebook (including Facebook lives), you can access your cart by going to frankdivas.commentsold.com. You have to login through Facebook (not using email and password) to ensure it is the original account you were shopping with.
We have a few ways to shop with us! If you are a new shopper, or do not have an open cart with us from Facebook, our site: shopfrankdivas.com provides a friendly shopping experience with a search bar and friendly filters to guide you.
1. Click on the three lines in the top left corner
2. Click on the Search button at the bottom of the page
3. Type keywords or a product name.
1.Click the three lines in the top left corner.
2. Click the top button that says "Shop All"
3. Choose Shop $5 Jewelry to shop all, or pick an accessory type
4. Scroll through the available products. You can also click the filter button below to sort by accessory, color, material, metal, and more!
If you have shopped with us on Facebook (including from Facebook live), or you have shopped from our Frank Divas app, you can go to frankdivas.commentsold.com and login to your account through Facebook (NOT email and password). You can also download/open our app and login through Facebook to see your current account, cart, waiting list, and more!